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Introduction - Cost of Poor Quality is nothing but 'Defects'

An important strategy of any IT organization is to deliver defect free or quality products. But developing the quality product comes with a price tag.

Dr. Joseph Juran, the "father of the quality" developed the "Cost of Quality" concept - a measure that takes into account all the costs associated with good and poor quality. In essence the cost of quality represents the costs to achieve good quality as well as the costs incurred due to poor quality.

Cost of poor quality attributes to internal failure costs and external failure costs.

Internal failure costs - the cost incurred due to the defects, before shipping the products to production or live environment. This is preproduction cost.External failure costs - the cost incurred due to the defects, after shipping the products to production or live environment. This is postproduction cost.

It's important to correctly classify quality costs to determine how much poor quality is costing your organization.

Not all defects in the software development are caused by coding errors. Some examples of defects coming upstream in the software development lifecycle (SDLC) are defects due to misunderstanding of requirements, contradicting requirements, missing requirements, wrong analysis of requirements, incomplete requirements and more importantly unable to identify non-functional requirements such as testability, scalability, maintainability, usability, performance etc.

A programmer makes a mistake, which results in a defect in the software source code. If this defect is executed, in certain situations the system will produce false results, causing a failure. However all defects will not necessarily result in failures. For example, defects in dead code will never result in failures. A defect can turn into a failure when the environment is changed. For example, software being run on a new hardware platform, changes in source data or interacting with different software. A single defect may result in a wide range of failure symptoms.

Why defects need to be detected and fixed early? :

What industry trends on defects say:

Industry trends indicate that though 56% of the defects are injected in requirements phase, most of these defects are actually detected in integration / system testing phase only. The longer the defect stays in the program, the more likely to have additional code written around it, the more re-testing to be done and incurring additional cost to fix. So it is evident that it is always less expensive to detect and fix the defects early in SDLC than fixing in the production.

About The Author:
Matthew is an expert in the information technology domain, particularly on enterprise application services. He is passionate about researching and writing articles regarding a wide range of topics in the information technology sector. One of the areas looking to explore would be oracle transportation and vsoe .
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Virtual Offices Are Furnished With Well-equipped Video Conferencing Rooms

These days, technology has improved a lot to give more benefits. Technology is helping multiple industries to augment their business in various levels. These days, many small organizations are coming forward to pace up with these advanced technologies to compete with the large organizations. Usually, large enterprises have implemented multiple devices and systems to perk up their organizational performance and growth. Technology is the main facet for all industries to interact and communicate with multiple trade partners and clients. There are many facets to communicate with your business partners from different locations. There are telephones, mobiles, social networking, media connections and a lot more to help them with all interaction.

With these technologies, organizations can save their time. In today's business world, there are numerous organizations across the world. These organizations are small, mid and large sized enterprises. Generally, small enterprises have enough office space to organize meeting rooms, conference rooms, video conferencing, interview rooms and many more. But, if you choose a virtual office center, then, there is no need to get agonized with these concerns. Usually, these building centers are well-organized with all the facilities to deem up your office. These virtual office spaces are less expensive and easy to maintain.

These virtual buildings can provide small and midsized office spaces at affordable costs. They can organize your office with high advanced infrastructure and technology. These virtual buildings also provide you with audio and video conferencing rooms. Video conference is important for all organizations to interact with their business partners and clients. It is a live video chat, connecting people from different locations. There are various purposes to conduct video conference such as client meetings, sharing business requirements, and high level interviews from different locations, project presentations and many more.

These virtual building centers have high advanced conferencing rooms with all the important things like projectors, high resolution screen, broadcast, internet connections and many more. If you are located at these centers, then you can get these rooms at lower costs. As it is located near to your office, then you can save your commuting time and money. They can arrange the basic facilities for the conference before you enter the room. Video conference is really helpful to enhance your industrial requirements. If you have an unexpected meeting to attend in abroad and you do not have time to go there. In that case, you can utilize this facility to interact with the client and business partners and attend the meeting on video conference. These are not only used for industry meetings, but also for tutorials, medical sessions, interviews and lot more.

Swetha is a web enthusiast and a writer. She has afforded her articles and write-ups autonomously and through various online forums.
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Swetha R has published 5 articles. Article submitted on February 01, 2013. Word count: 432

People are bombarded with marketing messages all day long every day. So it takes something really special to stand out from the crowd. Which is why more and more organisations are turning to video walls to reach potential customers.

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The virtual office can deliver the communication and address services to allow users to reduce traditional office costs. And it can maintain business professionalism.

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Home Automation System Brings Convenience And Control

The rapidly growing technology keeps people comfortable, luxurious and convenient but do you know still there are multitudinous stuff without which your life is to be blank about. Among these hightech goods, Home Automation Systems are regarded as a superb selection that would make you exceedingly satisfied in your life. Generally people nowadays got to bear very hectic and exhausting routine, thus they come back home with drained up energy. In such conditions, they can't be expected to the maintenance of a domestic establishment. A complete range of Home Automation Systems is basically a program that makes your house instinctive through automatic operation.

The new Smart homes have made the management of household affairs very much easier. Furthermore, home automation systems would help you to reduce your work to a great extent. Only with the flick of a switch, you'll be able to access any home appliance such as turing off the gas stove, controlling heating and cooling systems, opening or closing of garage for vehicle parking, security control, turn on or off lights, fans, etc. It also provides with high alert system like you can have your system programmed to wake you up with an alarm in case everyone at your home is sleeping and suddenly fire started inside kitchen due to gas leakage. Similarly, best home automation company keeps you far away from theft. Many a times you tend to avoid to go for holidays just because you become afraid with security issues but now leave this complication behind as home automation gives you a perfect security system that you can handle easily even though you aren't present at your residence.

Home automation system has turned complex things very simple. Moreover, this is not limited upto only for residence, even the management, care and servicing of property and equipment of an industrial or commercial building is possible with the world class Home Automation Systems. With an economical investment in these appliances, you'll find a better way to live luxurious life without spending much. In addition, Control 4 Systems, Comercial work needs, etc. save your money and energy as well as not at all cause any harm to environment. For example: if your home is fully automatically controlled, it won't let the electricity go waste like turn off the lights when not needed and would also reduce the AC level according to the room temperature. Smart homes made for smart people caters to provide complete protection to you, your family and organization.

Anoop Kumar Srivastava Photo Smart Integrators is a highly professional and competent organization provides Home automation system, Control 4 Systems , Security Cameras and Access Control, Apple Device Integration, Video Surveillance Systems, Electronic Burglar Alarm Systems, Lighting Design & Installation Rate this Article

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Anoop Kumar Srivastava has published 54 articles. Article submitted on July 21, 2013. Word count: 411

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Mobile Phone Simulator- An Effective Tool For Customer Care Agents

Now a days mobile phones are becoming a very important part of human life. Today's generation cannot even imagine their life without cell phones. Currently Smartphone's and Smart devices are increasing day by day so it is become very difficult for call centre agents to solve the issues related to voice and data. With the increment of new devices, their complexity is also increasing. So in order to use their device optimally, customers contact the call centre agents. In that case, agents must know about all the features and operation part of every handsets. Mobile Phone Simulators are created for the contact support team so that they can solve the problems of the customer. They act as effective tool for call centre agents. There are lots of challenges which are faced by the consumers.

The consumers face the challenge in exploring their device, configuring their handsets without pictorial guide, long waiting line at the call centre etc. The customer support team faces the challenges like updated about the latest technology, lack of contact center support tools, high AHT etc. Mobile phone simulator is the solution of all these kind of problems. It is step by step guidance platform that assists the customers to configure/use his /her device for various applications and services. It raises the mobile experience of the end users. Customers can check these mobile simulators through web as well. So if customers don't want to call in call centre but they want settings in that case they can go to the website insert the model number of the phone and get the simulator on the screen. Mobile Phone Simulators helps the call centre agents as well as customers to solve their issues. They help in providing quick resolution to the callers, reducing the Average Handling Time of the call which is beneficial for the telecom operators as well.

Mobile Phone Simulator gives sound knowledge of the handset brand model and its features like-

This device is GPRS compatible or not?This device is modem compatible or not?Is the device 3G compatible?

Agents can easily check all the features of the phone as well as provide manual settings to the customers with the help of simulator. These mobile simulators not only provide manual settings but also provide different setting such as browser settings, connectivity settings, Application settings etc. Agents can also check some little things like

How to turn on bluetoothHow to turn on internet tetheringHow to do email settings etc.

The author has discussed about Mobile Phone Simulator in this particular article. He has explained how effective Mobile Phone Simulators are for customer care agents.
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Personalized Business Intelligence Dashboards Provide Enterprise And User Benefits

Every business user needs up-to-date, relevant data to improve productivity and increase the effectiveness of business decisions and process changes. A comprehensive Business Intelligence suite can provide many benefits to the organization and to every user in the organization.

Business Intelligence modules include graphs, charts, reports, exception alerts, key performance indicators (KPI), balanced scorecards, numerous data management capabilities, OLAP analysis, business intelligence forecasting, predictive analysis, and many other BI tools to help the enterprise achieve Operational Business Intelligence.

Perhaps the most valuable BI tool is the interactive dashboard. This tool allows the enterprise and its users to personalize and customize views and reports and share and collaborate from inside and outside the office with mobile devices. A secure, browser-based interface ensures data and user privacy and presents integrated data from other systems.

Enterprise Benefits

Analyze information at the strategic, tactical and operational levelUnified view of key performance metrics, graphical analysis and reports to track performanceEasy to implement; simple, practical and affordable to useSwift return on investment (ROI)Low total cost of ownership (TCO)Measure and share metrics instantly and view critical business information.Improve productivity, empowerment and accountabilityImprove business responsiveness to emerging issues before problems escalateImprove the accuracy of business decisions and the strategic alignment of the organization

10.Allocate appropriate resources to respond to performance and productivity issues in a timely manner

11.Achieve greater visibility through consolidated data management across the entire organization

12.Distribute timely, accurate reports and analysis to appropriate team members

13.Reduce implementation costs and training time using simple, intuitive solutions

14.Quick and easy consolidation and presentation of data to support dynamic, interactive analysis

15.Flexible licensing and on- premises or Software as a Service hosted implementation

User Benefits

Customized snapshot of daily operations, so users can identify problems and the source of problemsAnswer critical business questions and adapt to changing markets quickly and with confidence Minimal training requirementSelf-serve environment with access to the right information without waiting for IT helpPersonalization of data presentation to address individual user needsAutomate publish and deliver information via emailReadily available, easy-to-use, predefined dashboard templates to create custom viewsSimple, drag and drop, interactive building blocksEasily customized, stunning, professional charts and objects with appealing formats and templatesRanking of rows and columns

10.Drill down and roll-up up any graphs

11.Time series filtering with absolute, relative range criteria

12.Quick filtering using hierarchical tree view

13.Brochure quality printing with all page setting and printing options

14.Export to PDF, JPEG

With a comprehensive, flexible Business Intelligence and Corporate Performance Management solution, every enterprise can establish objective metrics, monitor strategies and tactical and operational results, cascade information to users and ensure accountability, empowerment and collaboration. Powerful, intuitive BI and CPM features, minimal training requirements and personalization and customization features ensure that users will willingly and quickly adopt and leverage the BI tool and the enterprise team will be better informed, more productive and better able to address issues and make changes quickly to adapt to changing markets, customer needs and enterprise requirements.

Grow your business with ultimate BI Solution consisting of Interactive BI Dashboards . Contact ElegantJ BI today and avail the benefits of various interactive BI Modules .
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An Intelligent Student Information System

An intelligent student information system allows all accounting and invoice functions as concurrently managing the educational requirements of the student and the management. The inherent accounting abilities of the systems soft-ware allow the running of every accounting as well as billing events without duplicating the hard work, such as having a parallel manual system.

Student information system:

The obtainable accounting modules take in functions similar to maintaining a common ledger book, billing intended for students, every due and receivable detail, and assignment funding as well as accounting detail. The inherent automatic make contact with management e-mailing during the system enables organized, usual mails with particulars regarding whichever fee paid otherwise to be paid by means of the students. The integrated shared database gives details of school, small hotel, otherwise every other fee receivable from only sources intended for simple take notes and potential auditing.

Student information systems are included with the parent portal for usual up to date of student related information plus good comment. The higher systems allow making of a user name plus password for confined access to such in sequence. The genuine occasion accessibility of all student related information such as audience, marks otherwise grades acquired in term examinations with class and examination time-tables allows parents, teacher and administrator to interrelate using the online interface intended for improving the show of student.

School Management Systems:

The major reason of School Management Systems is to assist schools manage different operations counting administrative, student data, with fundraising operation. It is dissimilar from Course otherwise Learning Management Systems since schools have dissimilar wants towards education process within social manner and the learning organization has several nuances compared to common school teaching. School management systems build the information flow earlier and additional available. They give teachers with helpful instruments to reduce the daily routine of easy tasks that could be automatic.

A different school exact is the need to engage children parents additional during the course of their child's learning. Several school management systems are online-based to give entrance from any CPU with an online connection with no extra software setting up. The management of the soft-ware is extra centralized and faster to stay updated. Through implementing soft-ware to handle each day school needs teacher and administrator may save occasion and have a high-quality impression of possessions.

Student management system:

While students are joining an institute, they benefit lots of data from healthiness, individual data, and topic choices with lots of other issue. This information would receive months to be sorted up and applied except the student management system builds the course simple as it stores all of the criterion in a dissimilar compartment wherever if any tabulation otherwise extra statistical operations are required, it would be simple to perform it.

Monitoring of learning progress; the student management system is in addition used as an instrument for assessing a student's growth. The online based e-learning system is the vogue in the majority schools and parent's can log in as well as inquiry their for children performance prior following up on the similar. This builds the student to for all time be on their toes among the experience which their parent's are always aware of at all let up during their show.

Integrative contact instrument; the recent student management system is not presently a database but the interface approaches with an interactive tag wherever teachers, parents, and students may interrelate through talk on the learning policies and practices with other relevant issues which might begin about the school.

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Virtual Office in San Francisco An Ideal Option For Your Business Startup

If you are planning to start a business and the cost to establish the one is hindering you to make your move then Virtual offices is the answer for you. Virtual offices are shared working spaces that offer you a premium business address and other utilities at affordable prices. Here you get everything that is required for a conventional setup without investing your capital in renting or leasing the place. It is also a good opportunity for businessmen who work from home or any other remote place. It offers you fully equipped working setups at no extra cost or hassles. Additionally you get to make your presence in commercially viable areas such as the Bay area in San Francisco.

The virtual office space is a unique combination of all working facilities with convenience. Apart from a business address you get a professional reception and administration staff, courier services, Fax, high speed internet, meeting rooms, lounge, private phone and a high end conference room as per your demand. Here there is no need to invest your money in organizing the normal office setup. There can be situations where you need to work from the home but need to conduct meetings at official locations from time to time. These spaces are ideal for such situations. Additionally by going for such spaces, all your business communications would be handled efficiently in your absence too. It means that you need not worry about any information loss if you are not present there yourself. Apart from that such spaces offer you a lively and competitive environment. You can interact with fellow businessmen and exchange your views and gain useful work ideas to implement in your own. It is also helpful in gaining valuable contacts and recommendations.

Nowadays every business, from a small one to a large organization is moving towards virtual work spaces. It is due to the convenience and flexibility offers to the users. It prevents you from the liability of taking care about your staff and other things such as parking, cleaning etc. Moreover it allows you to work according to your demands. Increasing traffic jams, easy working options with cost-effective plans is making such office spaces much more popular.

If you are looking for an office space for rent in San Francisco, you can search the internet about such virtual offices providers and avail one for your work. Before making your final decision about selecting any particular office provider, view the location and services it has to offer, keeping the price in mind.

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Lisa Jane has published 1 article. Article submitted on July 15, 2013. Word count: 419

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